Do you think Steve Jobs wants to be a serial entrepreneur? Bill Gates? Warren Buffet? Larry Ellison? All these guys put big stakes in their life’s work. Companies that they built from scratch, that they’ll champion until they can champion them no more. Sure, they may have hobby companies on the side, but for each of them, there’s one defining business, one spectacular legacy to leave behind when they’re gone.
Ryan Markel is a career customer success professional with over two decades of experience. He is Customer Success Lead at WordPress VIP, where he works continuously to improve the customer experience and provide guidance and support to other support professionals.