It should be easy to address a problem, and we should be proactive and have a manager touch each table. People look at that like it’s amazing customer service. No, it’s not. It’s the fricking baseline of customer service. That’s the minimum you can do.
I'm a career support professional and team leader with over two decades of experience. I believe in leading and coaching teams of humans through active listening and empathy. I also work to broaden the understanding of these concepts, as well as of the importance of remote work, a culture of graceful mistakes, and diversity of thought in everyday work environments.