I don't believe this is the right direction for Lexcycle and Stanza, as the future is in library-management instead of one-off applications, but it's interesting to see what deals they are striking in order to provide revenue on a free eBook reader.
Ryan Markel is a career customer success professional with over two decades of experience. He is Customer Success Lead at WordPress VIP, where he works continuously to improve the customer experience and provide guidance and support to other support professionals.
