Interesting alternative to doing things like an IRC chat. I’ve looked into podcasting before, and I have to say that, if you were so inclined, this would be a really neat-o way to try and have at least a small audience for a moderately popular podcast and allow people to ask questions. So many podcasts use Skype already to join their hosts together that it’s not much of a stretch.
Ryan Markel is a career customer success professional with over two decades of experience. He is Customer Success Lead at WordPress VIP, where he works continuously to improve the customer experience and provide guidance and support to other support professionals.