links for 2008-11-03

Posted On 3 November 2008

Amazon Frustration-Free Packaging FAQs

Amazon just earned an army's worth of parents as customers.

(tags: shopping service retail kids design awesome)
Reacting, Responding & Initiating

On the best days, I do nothing but initiate.

(tags: productivity marketing creation communication leadership)

Ryan Markel is a career customer success professional with over two decades of experience. He is Customer Success Lead at WordPress VIP, where he works continuously to improve the customer experience and provide guidance and support to other support professionals.

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