Sometimes, fixing a mistake by owning up to it and making proper and public restitution for it is even better than not making a mistake at all. A great decision by a truly Internet-savvy company. The author is correct: it’s free marketing.
I'm a career support professional and team leader with over two decades of experience. I believe in leading and coaching teams of humans through active listening and empathy. I also work to broaden the understanding of these concepts, as well as of the importance of remote work, a culture of graceful mistakes, and diversity of thought in everyday work environments.
