It should be easy to address a problem, and we should be proactive and have a manager touch each table. People look at that like it’s amazing customer service. No, it’s not. It’s the fricking baseline of customer service. That’s the minimum you can do.
Ryan Markel
I'm a career support professional and team leader with over two decades of experience. I believe in leading and coaching teams of humans through active listening and empathy. I also work to broaden the understanding of these concepts, as well as of the importance of remote work, a culture of graceful mistakes, and diversity of thought in everyday work environments.